TNS Hair

Returns & Guarantee

Our promise is simple: if you are not completely satisfied, we make it right.

60-Day Money-Back Guarantee

We stand behind every TNS product. Try any TNS tool for 60 days — if you do not love the results, we will give you a full refund. No questions asked. That is how confident we are in what we make.

mail Contact Us to Start a Return
How do I return a product? add remove
  1. Contact us via our Contact page with your order number.
  2. Our team will respond within 2 business days with return instructions.
  3. Ship the product back in its original packaging.
  4. Refund is processed to your original payment method within 5–10 business days of receiving the return.
What about defective products? add remove

If your product is defective (does not turn on, shuts down during use, does not reach set temperature, or has a non-functioning display), contact us immediately. We cover return shipping costs for confirmed defects and will replace or refund your product.

What is not eligible for return? add remove
  • Products purchased from unauthorized resellers
  • Products without proof of purchase
  • Damage caused by misuse or negligence
  • Normal wear and tear

Still have questions?

Our team is here to help. Reach out and we will get back to you within 2 business days.

Contact Us Shop TNS Hair