Support Center

Shipping Information

Free express shipping on every order. No minimum, no promo codes.

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Free Express Shipping

Every order ships free within the United States — no minimum purchase, no promo codes needed. We use trusted carriers to deliver your TNS products quickly and safely.

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Delivery Timeline

Orders are processed and dispatched within 1-2 business days. Once shipped, delivery typically takes 3-7 business days depending on your location. A tracking number is emailed as soon as your order ships.

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Order Tracking

You will receive a shipping confirmation email with a tracking link. Use this to follow your package in real time. If your tracking has not updated within 5 business days of receiving it, please contact our support team.

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Delivery Requirements

We ship to physical street addresses only. We are unable to deliver to PO Boxes. Please ensure someone is available to receive the package, or provide delivery instructions for your carrier.

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International Shipping

We currently ship within the United States only. For our Australian customers, please visit tnshair.com.au.

Still Have Questions?

Our support team is available to help with shipping inquiries.